I have bought a few used cars each time learned a bit more. First always do you homework. What are common issues, faults. How cheap is it to repair. Book a multi point inspection with the car manufacturers dealer. Cost $150 but always a good investment even if it turns you away. The people here will listen but make sure its a deal you want. Be prepared for it to take a week at most to complete the deal. Always be prepared to walk. Its just a car. I was always well greeted both phone and in person. It wasn't smooth. And some of the issues originally brought up was not fully addressed right away and took a few more visits. But I understand im buying a used car. The guys never gave up and worked hard.I
Guys were awesome. Billy was very involved in ensuring I was satisfied with the purchase. Great deal and nice cars. Was easy to close the deal
Mackey Automotive is a high end dealer with the service to match. I felt as though i were buying a new BMW from Keeler. Sal Fazzone and Ric Jesmain went out of their way to make sure everything went smoothly and while i have had no issues with my vehicle, I have no doubt that any problem would be taken care of. This is a place that cares that you leave with a high quality pre owned vehicle.
Great first time buyer experience. Had never bought a car from a dealer, and the team was great. Very helpful, good communication, and awesome cars! They're under new management and the new team is doing great. Got a great car and very happy.
Thanks to the General Manager Justin for helping facilitate a smooth transaction. He went out of his way to make our son’s first vehicle purchase easy. I recommend Mackey Auto, check them out!
Both my mother and best friend bought cars from here. Very nice people to do business with!
Just bought a F350. Great service. Rick was very friendly and curtious. Went above and beyond. Would recommend buying a vehicle from Mackey's.
Great dealership... awesome selection of vehicles.. friendly n professional staff
Fantastic experience! One thing I hate more than anything is car shopping. It's awesome to look at cars and test drive but actually buying a car is a headache i'd rather avoid. I just bought a car from Mackey Automotive on route 9 in Round Lake and I will tell you it's doubtful I'll buy anywhere else in the future. Rick (my sales guy) was knowledgable, bluntly honest, and still a salesman, (but one I respected) they made the transition from a car I absolutely adored (but could no longer afford to have) to a new car with little to no hassle. Little to non because as any potential issue popped up it was quickly resolved by Mackey. Even if it "hinted" that there "might" be an issue it was fixed before it became one. Even after the sale was finalized they went above and beyond and followed through on all that they promised before the deal was done. I would recommend this dealership to anyone that is looking to buy a car. That is like me and dreads the thought of dealing with car salesman and dealerships that will promise you the moon to close the sale and refuses to follow through, I would recommend this dealership to anyone who hasn't had a particular bad experience buying cars but wants a good deal and even better service. Basically if your in the market for a vehicle go to Mackey's auto and hopefully you will see why I probably won't go anywhere else! Hope this helps!
The guys there are awesome did everything and anything to make sure I left happy, very polite, professional, and friendly. You feel comfortable while your there.
Great service Ric was awesome
Great experience with Trevor. Got the truck I wanted at a reasonable price.
Ric was the man everything went smooth love the new truck
I purchased my car two days ago from this dealer and had very pleasant and great experience. It was Ric Jesmain who led us throughout the whole purchases procedure including, inspection and preparation of the car, partial auto loan processing, and other document works. He was very professional and responsible person who processed all of these without taking much time from us. He told us what to do in each step and we just responded his guidance. He even put the license plate and kindly removed all the sticker stains on the windows in the middle of show fall. From the start to the end, this was great experience for us in this purchase.
Do your own research and dont let others bad experiences and or ignorance not allow you to give them a shot there are two sides to every story and people treat you how u treat them fair honest sales reps justin and jeff are both great guys let me take truck to my own shop to get looked over before buying np
I had a great experience with the new management team here. I bought a great 2003 honda accord with low mileage. I was surprised I got financed with a repo, and with a low monthly payment too. I will recommend this dealer to anyone including my family.
Devon in sales is the absolute best.
Rhett Butler – Lead Lenders Marketing
The inventory definitively stands out from anywhere else I have shopped, I talked to Rick about some trucks, hopefully we can work something out!
Great zero hassle service!!! Derek Stevens was great to work with definitely recommended thanks alot
I recently bought a vehicle from Mackey automotive and had a fantastic experience . They went through the process very simply it was a smooth process . They also had no problem when i was nervous about a noise that started up with one of the wheels they had me bring it in and went through the vehicle for me found the issue and set me up to have it repaired very swiftly and free of charge on my [part . Overall fantastic experience .
Guys was nice. Knowledgeable
Thanks for my new truck, your team was professional and easy to work with. I'll be back with my wife to look at the Mercedes Coupe. Thanks again!
Very satisfied with my 2010 Camaro. The salesman were very nice and polite and helped me through the process of buying my car. I would definitely recommend Mackey Auto for buying your next car.
The reason for only 4 and not 5 stars is that it did take much longer than expected to get the car working in excellent condition. About a month to get my car in working order, but it was well worth the wait. It also had a 1 year warranty on the powertrain, etc. The sales help are very friendly and helpful. My patience paid off and again I am glad that I waited
i just purchased a jeep from mackey. great experience. Vinnie was super nice and very helpful. would recommend them to anyone
Bought a Ford FTX F150 at a great price. Wasn't perfect but worth every penny. Sold it years later at a 5k profit. Go to Kia if you want a 10yr warrantied pile of nonsense for $50! This guy has killer trucks and wild sports cars that hold their value!!
Had a great experience buying a 2012 Jeep Liberty from Mackey! The SUV is stunning, exactly as advertised. The sales team were very upfront about all aspects of the car and the deal, transaction was seamless. Hoping for many years ahead with my awesome purchase.
I highly recommend Mackey automotive I got the pleasure to work with Jessica Bellon she help me out alot with the truck I wanted and made sure everything I wanted happen and I appreciate it thanks Jessica looking forward to working with you again in the near future.
Shari K. Perkins
Ric is great! Very easy purchase! Super helpful and diidnt feel rushed or pressured to purchase. We will absolutely recommend him to family and friends!
Ric at Mackey was great helping me with financing my new truck. The dealership was great to work with.
Found a great deal on a very nice FJ cruiser. Ric was a pleasureto do business with.
Got a nice Honda crv at a nice price...they treated me right.... I'll go back!!
I bought a VW from Mackey Automotive & absolutely loved it. Runs great, just like I was promised. The sales-person was very honest from the beginning, precise & accurate about everything pertaining to the car I bought from them. The customer service over-all was good also. I would definitely recommend them to family and friends
Car was fair priced and the buying process was fine. Only thing that prevents me from giving 5 stars was that I agreed upon asking price for the vehicle on the condition that all maintenance would be done. The salesman agreed upon it, we shook hands and did the paperwork. Upon picking up the car the oil and the brake fluid were not done as the cars maintenance reminder stated. Not a big deal, I can get that done myself however if something is promised and shook upon it should happen. Especially for the price I paid for my car. That really bugs me. Place was fine though with a nice selection of cars.
Our salesman Adam when above and beyond. Unfortunately a week after getting the car something broke in the front end of the car and they took it back and fixed it immediately. I won't hesitate to buy another car from them in the future
Vincent and staff were friendly and did everything they could to get us financed.Picked up vehicle yesterday and am very happy.
Bought my Honda here! Runs perfect and the small issues that were not even covered under the warranty were addressed!!! Sending all my friends and family here 🙂
Nice helpful staff
Everyone knows when you buy an used vehicle there can be suprises. We found our truck waiting for us at Mackey Auto. Adam and the dealership went above and beyond to make sure we had a safe and nice looking truck. We are another example of satisified and happy customers with Mackey Automotive.
Great service. Great price. Friendly staff. Never pushy!
Michael – Jesus is Lord
Nice atmosphere, knowledgeable staff, good selection, reasonable pricing. Recommended ✔ Michael Mackey
All of the employees were excellent to work with, they go above and beyond to make sure you are happy. I had an AMAZING experience at Mackey Automotive and I will certainly be purchasing my next car from this dealership. I purchased an 09' Mercedes at an outstanding price I could not be more happy with it. The best buying experience we've ever had.
Excellent sales staff and works around your work schedule, extremely pleased with vehicle purchased. Would definitely recommend. Best vehicle transaction ever.
Mackey Automotive has a very diverse selection of vehicles available, the staff is very knowledgeable and has many years of experience in the automotive industry. Fair and honest, I would and have recommended Mackey Automotive to many friends.
I just recently purchased a 2015 corvette stingray, absolutely love the car! I traveled 216 miles to see this car in person and it was everything Justin said it was. I was a little skeptical about traveling out of state to make such a large purchase but was pleasantly surprised when I arrived. overall it was a good experience.
Rawal R. Malik
excellent customer service honest professional sales team
These guys are awesome I just bought my second vehicle today, both cars are in perfect condition and they did the brakes and tires on both before I picked them up. Ric Jesmain made every quick and painless and I was in and out within an hour, I definitely recommend you check these guys out and see Ric for your purchase.
I was a first time buyer and they did everything possible to help me get into the exact vehicle I wanted! Very nice people
Great dealer to buy from good sales their prices are unbeatable I bought my auto from them, I love My car and the price . THANKS >__RICK.
Wonderful experience! Friendly staff that didn't smother. Respectful & honest. Visit them with confidence!
MY TEAM CLEANING SERVICES
Sold me my Jeep, love it. Low mileage, mint...they sold it too me for thousands less than KBB suggested I buy it for. Even my bank said I was getting a great deal. I'm happy.
Good deals and they fixed all my issues. Highly recommend
Great customer service
Car Credit Ninja
Unique vehicles priced fairly! Friendly and helpful people to do business with! Recommend taking a look if you are in the market for a vehicle!!
We bought a Toyota RAV4 from Mackey Auto that was is really good condition, it needed brakes and an inspection before we could pick it up and we needed to get our loan squared away since we financed through our credit union. Never did we feel pressured into financing, warranty's or gimmicky spray on coats. Never felt any pressure at all. When we went to pick the car up, I asked if we could take it for one more test drive since we knew the brakes needed work, without hesitation they handed over the keys so we could take it for a ride. We also got great advice regarding our used car, he claimed he would purchase it from us, but that it would sell quickly if we did it ourselves and we'd make more money, it wasn't up to the quality they sold themselves. He was right, we quickly sold our used car ourselves with his advice. I've since learned friends of ours have used Mackey for a few of their own purchases and had similar great experiences. I'd highly recommend them and will call them first when it's time to buy our next vehicle.
great service extremely helpful highly recommend